Cathay Pacific sells $16,000 tickets at economy prices – again

(www.theguardian.com)

Cathay Pacific has accidentally given passengers first-class airline tickets at economy prices – for the second time in a fortnight.

The Hong Kong-based carrier sold first-class tickets from Portugal to Hong Kong, which normally cost about £12,500, for only £1,175 because of an error on its website.

This raises so many questions around the data validation practices of the company. If there are no checks in place to automatically highlight this and notify managers, how the heck does the company not know this is happening all the time?

I would be willing to bet that if the DB Admin was asked to put together a report of all tickets sold for less than 50% of their typical selling price, they’d find a pattern that would terrify middle management. Then again, maybe they won’t make that report because it would result in people being let go.